Position Title: Medical Receptionist
Position Responsible to: Front Desk Manager/Practice Manager
Position Summary: The receptionist role is a critical one. The receptionist welcomes Practice patients and visitors, co-ordinates their smooth flow through the Practice and provides administrative support to the Practice and its staff.
Duties and Responsibilities:
Confidentiality: Strictly maintain patient and Practice confidentiality.
Reception: Greet all patients and visitors, whether in person or via electronic means, in a friendly, timely and courteous manner. Answer and/or re-direct inquiries as appropriate. Co-ordinate the smooth flow of patients and visitors. Ensure the reception area is clean and tidy to maximise patient comfort. Communications, particularly verbal, with staff, patients or others must not compromise patient or Practice confidentiality.
For more information or to apply for this position, please contact us at firstname.lastname@example.org