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What Happens When You Visit Our Clinic?


May 1, 2020 Health

We would like to assure patients that it is still safe to visit our clinic and that your health and safety is our highest priority.

To ease some concerns, we've created a walkthrough which shows exactly what happens when you first enter our building, whether you are being seen in the respiratory clinic or through our normal GP clinic.

If you present to our clinic with any respiratory symptoms or fever, you may require treatment for your condition as well as require COVID-19 testing in our dedicated respiratory clinic. You will not be able to enter the building via the main entrance but will be directed to our respiratory clinic.

Our dedicated respiratory clinic is located in a separate part of the building to our normal GP clinic which means that patients have no contact with respiratory patients.

If you visit our clinic and have no respiratory symptoms or fever, have not travelled overseas and have not been in contact with a confirmed case of COVID-19, you will be allowed to enter our building as normal. It's really important to keep up-to-date with your regular health care during this time - whether face-to-face or via telehealth.

Take a look at our walkthrough below.



April 24, 2020 Health

We would like to remind everyone that we are still open for business for face-to-face appointments and telehealth.

We understand that some patients are feeling anxious about attending their GP clinic, and may be missing important visits because of concerns around COVID-19.


It's really important to keep up to date with your regular health care during this time - whether this is face-to-face or via telehealth.

Please take note of the following:

  • We are open for business, and patients should not be afraid to keep their appointments with their GP for preventative health, or management of a chronic condition
  • People living with chronic diseases such as diabetes, asthma or respiratory conditions need to keep up with their regular health care to prevent their condition getting worse. Neglecting regular health check-ups to manage a chronic disease can result in serious health issues down the track.
  • Parents of young children and babies should also ensure that their children receive their scheduled vaccinations and developmental checks
  • The risk of contracting COVID-19 while visiting the doctor in person remains low. Our respiratory clinic is run separately to our normal GP clinic so patients visiting our normal GP clinic have no interaction with these respiratory patients. All patients are screened as they enter the building to check that they have no respiratory illnesses, have not travelled overseas recently or have not been in contact with a confirmed COVID-19 case.
  • Patients who are due for regular check-ups should contact us to determine whether they should attend face to face, or arrange a telehealth appointment.

Please note, if you present to our clinic with any respiratory tract infection, fever or any of the listed symptoms (cough, cold, sore throat, runny nose etc.) you will be seen in our respiratory clinic.

Book an appointment online or call us

 



We are committed to providing patients and staff with a safe environment for your everyday health care needs, treatment of respiratory illnesses and COVID-19 testing.

Our fully accredited respiratory clinic at Health Hub Doctors Morayfield has been set up by the federal government to take pressure off the local hospitals and other clinics by treating mild-moderate respiratory illnesses and seeing anyone who requires COVID-19 testing. Please avoid using the hospital for anything other than serious and emergency conditions at this time.

We have General practice, Minor accident and illness centre, Respiratory clinic and telehealth operational to assist you.

We understand that patients may feel hesitant to visit the clinic for their general health care needs however, rest assured we are taking all precautions to ensure the safety of all patients.

Our respiratory clinic is run separately to our normal GP clinic so patients visiting our normal GP clinic have no interaction with these respiratory patients. All patients are screened as they enter the building to check that they have no respiratory illnesses, have not travelled overseas recently or have not been in contact with a confirmed COVID-19 case.

If you present to Health Hub Morayfield and have any upper respiratory tract infection, fever or any of the symptoms listed below

sore throat, shortness of breath, runny nose, cough etc.

You require COVID-19 testing in our respiratory clinic

Help us stop the spread. Book Now.

In addition, if you have travelled overseas recently, been in close contact with a confirmed case of COVID-19 or require COVID-19 diagnosis

You will be seen in our respiratory clinic


We would like to assure patients that it is still safe to visit our clinic and that your health and safety is our highest priority.

What are our current policies/ procedures in response to COVID-19?

    • A dedicated respiratory clinic that is located in a separate part of the building to our normal GP clinic. All respiratory illnesses are to be treated in our respiratory clinic. To book an appointment, please call 5322 4901 or book online via our website

 

    • Screening of patients as they enter the building, including temperature checks and questioning of the presence of respiratory illnesses, overseas travel and contact with confirmed COVID-19 cases. If you provide false information may result in criminal or civil prosecution. This includes information about the presence of respiratory symptoms and contact with COVID-19.

 

    • Bulk-billed telehealth consultations offered to all patients. Ph 5322 4902 to book a Telehealth consultation or book online via our website.

 

    • Increased cleaning measures undertaken to ensure the health and safety of all patients. This includes regular cleaning of door handles, rooms, equipment and all surfaces.

 

    • Adequate signage to promote social distancing measures. Please keep a 1.5m distance between yourself and others.

 

    • Use of full Personal Protective Equipment (PPE) including masks, gowns, goggles and gloves by staff in our respiratory clinic

 

    • Promoting proper hand hygiene and supplying hand sanitiser within the clinic

 

    • Treating all patients with respect and a smile

 

Please only bring essential people with you to each consult



April 14, 2020 Flu Immunisation

Free government vaccines are now available for all eligible patients.

$14.98 private flu vaccines available for non-eligible patients.

Please present straight to TerryWhite Chemmart on arrival

Who is entitled to receive a free flu vaccine?

  • All children aged 6 months up to 5 years of age
  • Adults aged 65 years and over
  • Aboriginal and Torres Strait Islander people who are aged 6 months and over
  • Pregnant women during any trimester
  • People aged six months and over with medical conditions that can lead to complications from influenza such as people who:
    • have heart disease; or
    • have lung disease or asthma; or
    • have another chronic illness, including diabetes and renal failure; or
    • have a chronic neurological condition, including multiple sclerosis and seizure disorders; or
    • have an immune compromising condition, including HIV infection; or
    • are aged five to 10 years and are receiving long-term aspirin therapy; or
    • are pregnant

 

 

 



April 6, 2020 Health

New COVID-19 Testing Criteria:

If you have any upper respiratory tract infection, fever or any of the symptoms listed below

sore throat, shortness of breath, runny nose, cough etc.

You require COVID-19 testing in our respiratory clinic

Help us stop the spread. Book Now.

In addition, if you have travelled overseas recently, been in close contact with a confirmed case of COVID-19 or require COVID-19 diagnosis

You will be seen in our respiratory clinic

 

Please note, we will only be treating respiratory illnesses in our respiratory clinic.

If your consult is regarding another concern and you have the above symptoms, you will be required to return home and re-book when you are well.

For urgent concerns, please discuss with our reception.

In our respiratory clinic, we want to ensure that you and our staff are fully protected. Please do not be alarmed that our staff will be wearing full personal protective equipment and you will be asked to wear a mask.



March 24, 2020 Health

Our respiratory clinic at Health Hub Doctors Morayfield has been set up by the federal government to take pressure off the local hospitals by treating mild-moderate respiratory illnesses and seeing anyone who requires COVID-19 testing.

Respiratory clinic opening hours: 8am-8pm, 7 days.

All patients that present to Health Hub Morayfield with a respiratory illness or those that have travelled overseas, been in contact with a COVID-19 confirmed case or require a COVID-19 diagnosis must be seen through our respiratory clinic.

If you require COVID-19 testing and meet the criteria, your doctor will organise for you to be tested for COVID-19 within our centre.


YOU WILL BE SEEN IN OUR RESPIRATORY CLINIC IF:

You have an upper respiratory tract infection, fever or any of the symptoms listed below
sore throat, shortness of breath, runny nose etc.

OR

Have travelled overseas, been in close contact with a confirmed case of COVID-19 or require COVID-19 diagnosis


If you have any of the symptoms listed above, you will not be allowed to enter the building via the main entrance. The respiratory clinic entrance is located to the left of the main entrance.

Please note, we will only be treating respiratory illnesses in our respiratory clinic.

If your consult is regarding another concern and you have the above symptoms, you will be required to return home and re-book when you are well.

For urgent concerns, please discuss with our reception.

In our respiratory clinic, we want to ensure that you and our staff are fully protected. Please do not be alarmed that our staff will be wearing full personal protective equipment and you will be asked to wear a mask.


Book an appointment for our respiratory online or call us on 5322 4901.

 

 

 

 


PLEASE BE AWARE THAT ALL PATIENTS WILL BE CHECKED BEFORE THEY ENTER THE BUILDING

If you provide false information to a staff member or health professional in this facility, you may face criminal or civil prosecution. This includes information about the presence of respiratory symtoms and contact with COVID-19.

 

 



March 20, 2020 Health

Health Hub Doctors Morayfield will be running Telehealth consultations from Monday 23rd March.

Are you eligible for a bulk-billed telehealth consultation?

Patients eligible for a bulk-billed Telehealth consultation mean a person that:

  • Has been diagnosed with COVID-19 virus but who is not a patient of a hospital; or
  • Has been required to isolate themselves in quarantine in accordance with home isolation guidance issued by Australian Health Protection Principal Committee; or
  • Considered more susceptible to the COVID-19 virus being:
    • at least 70 years old; or
    • Aboriginal or Torres Strait Islander descent and at least 50 years old or over; or
    • pregnant; or
    • a parent of a child under 12 months; or
    • a person under treatment for chronic health conditions or who are immune compromised

If you do not meet these eligibility requirements, we will be offering a $75 private telehealth consultation.

Please call one of our friendly receptionists on 5322 4902 to organise a telehealth consultation.

 



March 16, 2020 COVID-19

Your health is our priority

Please be advised that our practice and staff are taking every precaution possible in response to the evolving international health concern surrounding Novel Coronavirus (COVID-19).


If you have an upper respiratory tract infection, fever or any of the symptoms listed below

sore throat, shortness of breath, runny nose etc.

OR

Have travelled overseas, been in close contact with a confirmed case of COVID-19 or require COVID-19 diagnosis

You will be seen in our respiratory clinic

IF YOU HAVE ANY OF THE SYMPTOMS LISTED ABOVE YOU WILL NOT BE ALLOWED TO ENTER THE BUILDING VIA THE MAIN ENTRANCE 

Or call the Respiratory Clinic on 5322 4901

Please note, we will only be treating respiratory illnesses in our respiratory clinic.

If your consult is regarding another concern and you have the above symptoms, you will be required to return home and re-book when you are well.

For urgent concerns, please discuss with our reception.

In our respiratory clinic, we want to ensure that you and our staff are fully protected. Please do not be alarmed that our staff will be wearing full personal protective equipment and you will be asked to wear a mask.

If you are intending to visit tenancies other than the General Practice and have respiratory symptoms, please call the number of the individual tenancy listed below.

X-Ray & Imaging: 5293 2525

USC Clinical Trials: 0423 735 723

ihear: 5428 1600

TerryWhite Chemmart: 5357 8766

QML Pathology: 0481 909 943

Relationships Australia: 1300 364 277

Open Minds: 1300 69 6463

Blue Care: 5432 6900

1300SMILES: 5407 0154

Lives Lived Well: 1300 727 957

Carers QLD: 0419 834 004

Brain Treatment Centre: 1300 428 228

Peach Tree: 5322 4900

Philips Sleepeasy: 5322 4900

atWork Australia: 5322 4900

MyIVF: 5322 4900

Vision Australia: 5322 4900

Have you listened to Coronacast?

Coronacast is a podcast that helps to answer your questions about COVID19.

This podcast breaks down the latest news and research to help you understand how the world is living through an epidemic.

Listen to the podcast HERE



March 10, 2020 Events

When: Saturday 14th & 21st March, 9am-2pm

Cost: $10pp

Where: In the Peach Tree Playroom
Health Hub Morayfield
19-31 Dickson Road, Morayfield

 

What is Circle of Security?

Circle of Security (CoS) is a relationship-based early intervention program designed to enhance attachment security between parents and children. From the moment children are born, they are doing their best to communicate their needs. CoS helps us understand our children's needs. These workshops are a safe space to explore and support our parenting and understand how to relate to our children.

 

Who Should Attend?

Parents and caregivers of children aged 0-8 years. It is recommended that caregivers arrange childcare for their children due to the nature of the therapeutic work covered.

 

Enquiries and Bookings: Email moretonbay@peachtree.org.au

 


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