Our goal is to provide quality, caring services. Therefore, if you have any concerns or suggestions, please phone or write to our Practice Manager or your Doctor. We genuinely wish to hear from you. From time to time this practice invites patients to complete questionnaires on their views of the practice and how it could be improved. These surveys are completely confidential and help us improve our services.

We believe that problems are best dealt with through the practice. Indeed, we want to know if you are concerned about any aspect of our services. However, if you feel there is a problem you wish to take outside, you may prefer to contact the Office of The Health Ombudsman PO Box 13281, George St Brisbane, QLD 4003. The phone number is 133 646.