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What Happens When You Visit Our Clinic?

01/05/2020 Health

We would like to assure patients that it is still safe to visit our clinic and that your health and safety is our highest priority.

To ease some concerns, we've created a walkthrough which shows exactly what happens when you first enter our building, whether you are being seen in the respiratory clinic or through our normal GP clinic.

If you present to our clinic with any respiratory symptoms or fever, you may require treatment for your condition as well as require COVID-19 testing in our dedicated respiratory clinic. You will not be able to enter the building via the main entrance but will be directed to our respiratory clinic.

Our dedicated respiratory clinic is located in a separate part of the building to our normal GP clinic which means that patients have no contact with respiratory patients.

If you visit our clinic and have no respiratory symptoms or fever, have not travelled overseas and have not been in contact with a confirmed case of COVID-19, you will be allowed to enter our building as normal. It's really important to keep up-to-date with your regular health care during this time - whether face-to-face or via telehealth.

Take a look at our walkthrough below.

24/04/2020 Health

We would like to remind everyone that we are still open for business for face-to-face appointments and telehealth.

We understand that some patients are feeling anxious about attending their GP clinic, and may be missing important visits because of concerns around COVID-19.

It's really important to keep up to date with your regular health care during this time - whether this is face-to-face or via telehealth.

Please take note of the following:

  • We are open for business, and patients should not be afraid to keep their appointments with their GP for preventative health, or management of a chronic condition
  • People living with chronic diseases such as diabetes, asthma or respiratory conditions need to keep up with their regular health care to prevent their condition getting worse. Neglecting regular health check-ups to manage a chronic disease can result in serious health issues down the track.
  • Parents of young children and babies should also ensure that their children receive their scheduled vaccinations and developmental checks
  • The risk of contracting COVID-19 while visiting the doctor in person remains low. Our respiratory clinic is run separately to our normal GP clinic so patients visiting our normal GP clinic have no interaction with these respiratory patients. All patients are screened as they enter the building to check that they have no respiratory illnesses, have not travelled overseas recently or have not been in contact with a confirmed COVID-19 case.
  • Patients who are due for regular check-ups should contact us to determine whether they should attend face to face, or arrange a telehealth appointment.

Please note, if you present to our clinic with any respiratory tract infection, fever or any of the listed symptoms (cough, cold, sore throat, runny nose etc.) you will be seen in our respiratory clinic.

Book an appointment online or call us


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